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Due to the nature of vintage collecting, original packaging, dust bags, and documentation are not always retained over time. Some pieces at Soft Remain may still include their original boxes, tags, authenticity cards, or receipts, depending on their history and previous care. While this varies with each item, every piece is selected with the utmost consideration for quality and authenticity.

Original packaging, Authenticity cards, etc 

At Soft Remain, authenticity is our promise. Every piece in our collection is rigorously vetted to ensure its provenance and quality, reflecting the heritage of true luxury. With a commitment that extends beyond the moment of purchase, we offer lifetime assurance—because timeless pieces deserve unwavering trust.

Authenticity Disclaimer

Soft Remain is an independent vintage archive and is not affiliated, associated, or officially connected with any of the brands featured in our collection. All trademarks, brand names, and logos belong to their respective owners. Our curated pieces are pre-owned and sourced through reputable channels to celebrate the artistry and history of luxury fashion.

Disclaimer

All orders are shipped via DHL Express with full tracking and signature on delivery. UK Shipping     •    Free standard shipping on orders over £300     •    Next Day (Order by 12 PM for next-day delivery) – £9.95 (Free on orders over £300) International Shipping (Live Rates at Checkout)     •    Free shipping on orders over £500

Shipping 

Returns Policy

All sales are final. Due to the nature of vintage items, we do not accept returns or exchanges. Please review all product details and photos before purchasing. If you have any questions or require more photos of the condition or the item - feel free to contact us before checkout.

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